Streamyx sucks

So much for Malaysia's Cyberjaya, the Multimedia Super-Corridor, and all this talk about a vision to become a technology-savvy nation. A simple thing like Broadband Internet access, and we get f**ked-up service and f**king incompetent call centre staff.

For the past five consecutive nights, I have been getting "Error 691: Access was denied because the username and/or password was invalid on the domain. Check your password and then try again. The computer you are dialing in cannot establish a connection." Here's the same f**king telephone conversation I have had to endure for the past five f**king nights:

1. "Please press 1 for Malay, 2 for English" (yes, I pressed '1' - the buggers on the other end of the line refuse to speak English, anyway)
2. "Please press 1 for Streamyx, 2 for..."
3. "Please press 1 for... <go fill in the God-damned blanks yourself>
4. (Wait till Kingdom Come for the operator to finish manicuring her fingernails and answering the phone)
5. "Thank you for calling TMNet, how can I help you?"
6. "How do you spell your name again... sounds like Martian language to me"
7. "Can I verify your contact details, so we know you aren't some sick terrorist?"
8. "Oh, you've got that problem... hmmm...(and here go the same f**king standard questions straight out of some kindergarten chant book):
(a) Are you using a splitter?
(b) Do you hear static when using the telephone?
(c) Have you been f**king around with the password settings?
NO NO NO... for the f**king last time - NO!
9. Here's the capper... when I called tonight and told the **nice** lady on the other end of the line that she can save the cookbook questions, you know what she tells me? Hold you seat for this one:

"Oh... then I don't know how to solve your problem, lah."

10. Anyway, I got it figured out. "Session hanged". Just tell the dumb f**k on the other end of the line to just shut the f**k up, and delete the session. And stop chanting cookbook mantras to me. I've heard them so often, I could moonlight as a TMNet call centre operator after hours.

11. Oh, yes... the call centre operator tells me to go and change my password, just in case some some parasitic bastard has been leeching off my account. I ask her for the URL. She gives it to me. http://tmbill.tm.net.my. I try it out. Yup... you guessed it - I can't get in!

I think I'll migrate to Maxis.net.