It is quite remarkable
how some people work with a “cowboy” approach. “Shoot from
the hip; don’t think, just shoot.” They just bull-doze through
with what they think should be done, with zero consideration of
organisational structures and processes. There is much to be said for
the need for constant change and challenging the ways we currently do
things - but there is a difference between challenging status quo for
improvement, and being totally out-of-sync with reality on the
ground.
They have neither
awareness nor appreciation of other colleagues’ job scopes,
expecting them to do everything under the sun at their beck and call,
as if people have no other more pressing duties to attend to than to
drop everything and entertain them - they only know how to demand for
results, without realising what it takes to get things done. They
think their team-mates are their cage-bound, Ferris-wheel-running hamsters.
They do not make
proper use of proper online processes - sending out last-minute
meeting invitations to non-existent e-mail addresses and booking
non-existent meeting rooms, and expecting that the invitees will turn
up. They think they are the Emperor of China.
They talk loudly on
the telephone, forgetting that office space is shared space, and
human beings were born with ears and could do with a certain degree
of quiet while at work. They conveniently forget that if a conference
call is required, there is such a thing as a teleconference room,
where the entire office does not have to be subjected to listening to
their meeting. They think they are as charismatic and
attention-worthy as The Late Night Show with David Letterman.
They send out group
e-mails without identifying the recipient(s) in the headers, the
contents of which are cryptic one-liners that are vague to the point
of being totally useless, and then expect that people will take
sensible action on them. They think everyone can read their minds and
speak Martian.
They spread themselves a hundred miles wide,
but only an inch deep - they have no sense for details, and are
incapable of seeing both the forest and the trees (let alone
the branches and the leaves). They love big words, but have no idea
when those words really, really mean in real-life.
These people need to get out of their swanky suits and Prada
high-heels, and spend a month on the shop-floor with the real boys
doing real work.
Overly-eager to
please, they mindlessly agree to the customer’s every whim and
fancy - but they forget that ultimately, their allegiance is with the
company, and the ones who will end up picking up the shit from their
over-commitments and lofty promises to the customers are their own
colleagues. They derive their existence from making enemies out of
their allies, forgetting whose side they are actually on. And then they wonder why the office is full of indifferent and uncooperative workers who display neither interest nor enthusiasm toward their cause.
Their high-handed
approach inevitably results in high attrition rates within the
organisation. And true to the injustices of corporate reality, when
the last of the silent heroes whom they abused and manipulated have
been martyred, they are hailed by the powers that be as the true
survivors and heroes, ready to rise up the food chain and groom the
next generation of cess-pots like them.
C’est la vie dans
le monde de l’entreprise.